Shipping & Delivery

Why is my order still in “Preparing” status?

Crossborder orders may require additional operational processing before shipment.

How long does delivery take? How can I track my order? Where do you deliver in Serbia? How much does shipping cost? What happens if my order cannot be delivered? What is a Crossborder product? Why is my delivery taking longer than usual? Why was my order shipped in multiple packages? Why is my order still in “Preparing” status? Why was my item cancelled? Will I pay additional customs or tax fees for Crossborder Products? Can local and Crossborder products arrive separately? What is the delivery timeframe for Crossborder products?